• What is TrackThePack?

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Help/F.A.Q.

• What browsers are supported?

  We currently support Firefox, Safari (including Mobile Safari), and IE7. IE6 should work but it's IE6...so it probably won't just because.

• What shipping services are supported?

  UPS, FedEx, DHL, and USPS. We're working on getting others added.

• Do you have an RSS feed for my packages?

  Sure do. You have to be registered and logged in to get your personalized RSS feed.

• How often do you update the status of packages?

  We update the status of your packages about every 2 hours. Most of the couriers only update their package statuses every 6-12 (some even 24) hours. We cache the status data so that TrackThePack runs faster for you (and everyone else).

• Is there a mobile version?

  We've created a version optimized for the iPhone and iPod Touch users. Just go to trackthepack.com as usual on your device and you'll see the optimized version.

Got a question that isn't answered here? Then go ahead and contact us and hopefully we can help!

We need your help! We're working hard to expand the number of carriers we support, and to do that, we need a lot of different tracking numbers to test. So if you have any tracking numbers that are NOT UPS, FedEx, DHL, or USPS we'd love to have them to try out. Your numbers will only be used for testing and will be kept completely private. Please send your numbers to us via our contact form.